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Take the hassle out of setting up your new PC or Mac, let a Planet Cyber Technician do it for you.
Give us a call at 1-888-830-0399 to schedule an appointment at a convenient time. |
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Repair Services |
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Remote |
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Call 1-888-692-0290 now to make an appointment or visit your local Planet Cyber computer center.
Prices and services may vary by location. All prices are subject to change. Visit a Planet Cyber location or call
888-692-0290 for an expanded menu of services and terms of service. |
Computer Sales
Being recognized as a computer technology center in the community there are many customers whom always inquire about purchasing CUSTOM computers.
Remote Computer Repair
If you need your computer repaired right away, don't waste any time--call Planet Cyber for fast computer solutions! No matter if spyware, a worm or a virus has infected you, we'll use the most advanced technology to access your PC in a matter of minutes to perform remote on-screen computer repairs. With a secure encrypted connection, our technicians can access your computer with your permission over the Internet to fix it.
That means that once you make the call to Planet Cyber, after speaking with our technicians, it takes just a few minutes for our professionals to be connected to your machine with your approval. Once the connection is made, you can view our tech's navigate the Hard Drive of your computer, find the problem, and fix it right away. You just sit back and watch on-screen as our trained technicians start to make your computer problems history in a matter of moments.
No matter where you are, we can fix your home or office computers. We can recover important files, eliminate spyware and viruses, and also download patches and updates to your machine from our location. The great part is, you don't need to wait for an available technician to get to you--we make the connection within a matter of minutes.
What's more, we bill in increments of 15 minutes, and only charge for time actually spent working on your problem. That means that not only do you get pretty much immediate service, but you'll never pay more for computer service than you have to.
Computer Repair Services
When you're having computer problems, there's no better place to go to for computer repair services than to Planet Cyber. We have a wide array of IT professionals who can help you with any kind of computer problem, no matter how difficult or complex.
To start with, we maintain a wide array of service professionals of all specialties. That means we have networking professionals, printer and imaging experts, security experts, people who specialize in spyware and virus removal and more. We can work with PCs, Apple, Linux, or Unix machines, too. No job is too big or small for us, and our expert technicians know the world of technology inside and out and are always happy to help out.
On top of this, you get the best rates in the business for first class computer repair services. After our one-hour minimum visit, all of our technology services bill on a 15-minute clock--so that your bill most accurately reflects the amount of time you used the technician. What's more, you will have a dedicated service manager who will be available to you throughout the duration of your service with us and afterwards, and you'll never be charged for travel time or other extraneous fees.
So for quality and value, there's no better place to turn for all your computing needs than Planet Cyber. We can send a technician out to work on your system on site, and we can even make many of our repairs by connecting directly to your machines, no matter where they are.
Computer Technical Support
At Planet Cyber, we understand that computers are our specialty--and not everybody else's area of expertise. If you're having computer problems and don't even know where to start, give us a call at Planet Cyber. We promise that when you call, you will deal with tech's that are friendly, knowledgeable, and honest about your situation.
First of all, we'll tell you just what we're going to do, how long it's going to take, and what we estimate the cost to be in advance. Other companies will often take advantage of the fact that many of their clients aren't computer Professionals; but we're understanding and accommodating of that fact, and we will never abuse your trust. Our reputation for skill and integrity precede us, and they are the reason that we get so much repeat business.
If your situation is dire, we'll be frank with you about it. Many times on older machines or badly damaged systems, it will end up being more cost effective to simply buy new machines or new hardware than to attempt to fix the myriad problems. If this is the case, we'll tell you from the start, instead of spending hours attempting to fix a computer system that's in a hopeless state.
We can often save you time and money by solving your problems remotely. We can help talk you through the problem over the phone, or we can even connect directly to your computer and fix your problems for you over the Internet.
Computer Virus Removal
If you suspect that your home or office computer/network has been infected with a virus, your best move is to call the professionals at Planet Cyber. Many new viruses are especially malicious pieces of code and can damage your computer even further if you try to remove them incorrectly. With the help of Planet Cyber, you can get speedy and affordable tech service to remove any viruses and spyware from your computer.
Once, viruses were just mean bits of code that would crash your computer. However, with the advent of e-commerce, identity thieves have found even more destructive ways to damage your computer. These viruses allow your computer to keep running, but mine your machine for personal data and send it back to the writer of the code.
At Planet Cyber, are technicians can remotely access your computer and purge it of all viruses and software. Just connect to us via a secure 256 bit connection, and one of our expert tech's will scour your machine for any viruses and then safely remove any they find. We'll even show you how to update your computer so that you have the most cutting-edge virus protection available.
Our remote virus removal service is worlds cheaper than sending your computer to a repair service--and faster, too. Many times we can access your machine and clear it of all viruses and spyware in less than an hour!
Downloaded Music
The great part about the digital music revolution is the ease with which people can gain access to music. On top of the portability and compact storage provided by digital music formats, it is easy to get new music by downloading files from online music services. The only real disadvantage to digital music is that if you lose your computer or your hard drive is damaged, you can lose your entire music collection.
You can prevent this disaster by consulting with Planet Cyber and utilizing our great remote backup service. You don't need to store files to disk or anything--you just upload them to our storage facility via the Internet. We keep your files in a secure location, and you can access your files whenever you need them.
That way, if you should lose your computer, or it breaks down, you don't need to pay a second time for every song that you downloaded! At 99 cents a song, replacing your entire music collection, even a modest one, could well cost you a few hundred dollars. In contrast, our data storage service is affordable and is available at varying rates depending on how much storage space you need.
So upload your downloaded music to our remote data storage services, and rest easy knowing your entire collection is secure. For just a modest monthly storage fee, we'll hold on to copies of all your precious songs, so that should you ever need to replace your collection, it's waiting right there for you.
Helpdesk Solutions
When you're having computer/network troubles, you should know there's no better place to turn than to Planet Cyber. Whether they involve lost or corrupted files, system errors, or viruses and spyware, computer problems are a huge drain on your productivity. Whether it involves just 1 machine or 2500 machines on a network, we are always here at Planet Cyber ready to help you! You want your technology issues to be solved as quickly as possible without costing a fortune--so look to us for live helpdesk solutions.
Virus Removal
As computer viruses become more and more vicious and more and more elaborate, it is becoming more difficult for people to deal with threats to their computers on their own. Once, a simple anti-virus program was all it took to hold off these malicious bits of code. However, the cold war between hackers and software manufacturers has been heating up, and viruses are getting meaner and more difficult to eradicate.
If your computer has been infected with a virus, call us now and we will remove the virus. Our computer security specialists keep up to date on emerging threats and how to fight them, as well as how to solve them. When your computer is infected, even with the newest virus, our pros will be able to remove it from your machine and undo any damage it has inflicted in most cases.
Many new viruses have become highly skilled at hiding themselves and may even damage your computer if you remove them improperly. At Planet Cyber, our security professionals will be sure to clear your computer of all viruses, spyware, and worms so that you can get back to work without any lingering issues. Call us now
Live Computer Help
When you need computer help and you need it FAST, there's no better place to turn than Planet Cyber. We offer live computer help, over the phone or on your computer screen. Our Level 2 Service Manager will answer your call for free, and set you up with either live support or remote computer repair service to fix your computer as soon as possible.
If you are decently computer savvy, you can talk to one of our tech's He will help guide you through the steps of diagnosing and repairing your computer or network problem, stopping to explain whenever necessary. With his voice in your ear, you'll be able to figure out what the problem is, as well as what's the best way to fix it.
If you prefer to let a professional handle everything, we can take control of your computer remotely via the Internet with your approval. With a secure 256-bit connection, we can remotely manage your system, diagnosing and repairing problems from afar. When your computer is fixed, we simply break the connection and return control of your freshly fixed computer to you. Best of all, you can watch what was done and be able to do it yourself next time!
Online Technical Support
When you need online technical support, call Planet Cyber for the FASTEST and most reliable IT service you can find. We'll work with you to identity your problem and direct you to the most efficient and affordable solution to that problem. We are honest and straightforward, and we do all we can to help you out and solve your problems quickly and easily.
When you call us, a service manager, who will ask you a few questions, will answer your call your service manager will then help you decide the best course of action. Sometimes this is a service call, sometimes onsite service, and sometimes-online consultation or repairs.
Our service manager then finds the technologist most qualified to work on your problem. We have a broad base of specialists, so that our customers get to work with people who have the easiest time identifying and removing their specific problems. We have separate security, networking, hardware tech's and many more, so that no matter how big or small your problem is; we have someone here ready to fix it.
No other IT service company can offer you the expertise and dedication that we can. In our 6 years of business, we have expanded because of the high demand for our award winning quality service and attentive care of our customers, so call us today and talk to a service manager about you computer issues.
Onsite Computer Services
For many people who rely on computers to run their business, there's enough to do to keep the company running without have to learn the entire computer system oneself. The only downside to this is that when you need computer services, you have to depend on other businesses to help you with your computer troubles. Unfortunately, many computer services companies take advantage of the naivety of their clients, and gouge prices just because they can. They may also make you wait around for them without giving you an appointment time, or worse, days before they show up.
At Planet Cyber, you will be matched with the tech that can best address your problems. You can even talk to our service manger and get an estimate of the cost to have an onsite computer services technician come repair your devices, or better yet, whether it is even WORTH IT to you to work on your machine. Other companies will charge you as much as $100 just for the examination, even before they start to fix anything.
When you choose Planet Cyber, you're not just getting the best technicians in the business--you're getting them FAST and for a fair price. We know that our professional services are in demand, so we don't ever need to fabricate charges like travel fees or consultation fees. Instead, we are up front and honest with our customers, and give them the best deal that we can to get them out of their computer troubles.
Do you REALLY know what your employees are doing? Are you losing 1000's of dollars a month on employees who you suspect are not performing, but unable to prove it? Any smart business owner wants to know exactly what's happening in his company at any given time. However, we also know that employees will act differently when the BOSS is present. Security cameras can help keep an eye on what's happening in the office on any given day--but you really don't get a full picture without remote computer monitoring from Planet Cyber. You can tell if your employees are surfing personal sites, instead of business, chatting with friends instead of work, stealing from company resources. The amount of information you can obtain will allow you to make informed decisions for the betterment of your company.
With this service, you can access the computers on your business network from anywhere in the world. The person using the machine doesn't have to know that you are watching, but your monitor will show just what theirs does! That means that you can easily catch employees who are playing games or surfing the Internet instead of actually doing their jobs.
This service is also very helpful on POS machines. When you use a computer-based cash register, you can watch undetected as employees ring up sales. Any unauthorized discounts or suspicious transactions will catch your eye immediately, and you'll have the proof you need to take disciplinary action.
Such acts of employee monitoring are perfectly legal, and more than justified when you suspect someone isn't doing the job that you pay them to. Inefficiency and theft are a company's biggest sources of loss, and you can curb both of these just by letting your workers know that you have the power to watch them any time that you like. To improve your company's efficiency, save money, and have peace of mind,
2GB Totally Free Online Backup! Compliments of Mozy
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